OctoFrost Service & Support

The separation of the product and the appearance is excellent and we can freeze the product to a much lower temperature than what was economical possible in the cryogenic freezer.

OctoFrost has lived up to all expectations. The production output achieved is 20% greater than what had been quoted.

Considering my previous experience in freezing IQF products, I never thought there could be a freezing tunnel with the characteristics found in the OctoFrost IQF Freezer.

The OctoFrost team cares beyond the sale to make certain we are satisfied with the purchases. The training offered is very good and they follow-up to ensure the units are performing as they should. The OctoFrost team makes the purchase decision an easy one to make.

Everything that was promised came true, performance, efficiency, energy savings, operational savings of wages, etc. Moreover product quality achieved is exceptional.

There is a satisfaction of our staff from running OctoFrost equipment. We also highly appreciate the after sales services for quick support from problems, professional staff for instruction guide, maintenance and problems solving.

Considering my previous experience in freezing IQF products, I never thought there could be a freezing tunnel with the characteristics found in the OctoFrost IQF Freezer.

We were very impressed with the operation of our new OctoFrost Freezer. We actually exceeded the stated capacity of the tunnel which was not expected and we were able to run 22 hours between defrosts on wet, sloppy blackberries.